Royal Mail ‘four-word rule’ when you receive someone else’s letters

Royal Mail has issued advice for anyone receiving letters or parcels addressed to someone who doesn't live at the address

Royal Mail has shared a number of tips for customers sending post - and it's important to follow the guidelines to ensure deliveries are made on time

Royal Mail handles up to 6.6 billion letters a year and has issued clear guidance on how to correctly address envelopes and parcels to avoid delays and ensure your mail reaches the right place