Reform to slash HMRC officials’ pay if taxpayers wait too long

HMRC officials would be fined and dismissed if they keep taxpayers waiting too long to deal with government services under a Reform UK government.  If Nigel Farage becomes Prime Minister, customer services officers at the tax collector would have their pay tied to performance levels and be required to keep waiting time

TAXPAYERS would get £30 knocked off their tax bill if they are left hanging on the phone to HMRC for more than 30 minutes under Reform plans. The payout would be capped at twice a year and only available to people who owe tax. The party's Treasury spokesperson Robert Jenrick announced the move at a...

Robert Jenrick, the party's Treasury spokesman, said a Reform government would offer Britons a £30 tax credit if they have to wait more than 30 minutes to speak to tax officials.