OpenAI employees have SOS email ID to reach Sam Altman telling 'all is not well'

OpenAI uses an internal email system called 'friction' for employees. This system allows staff to report workplace issues directly to top leaders. Leadership intervenes to resolve significant problems that slow down operations. The process is similar to Jeff Bezos' escalation emails at Amazon. This initiative helps rem

From office parking issues to technical roadblocks, the friction@openai.com inbox is a way for senior leadership to get direct visibility into on-the-ground issues and eliminate 'big company bulls**t'