📰 2 sources covering this story

NHS AI sparks 'stress and frustration' as it can't understand Yorkshire patients

First covered 1 days ago · latest take 55 mins ago. Compare how each outlet is covering it — and rate the sources you trust.

NHS AI sparks 'stress and frustration' as it can't understand Yorkshire patients
Daily Star
Daily Star55 mins ago
NHS AI sparks 'stress and frustration' as it can't understand Yorkshire patients
Docs across Rotherham have rolled out a nationwide system called Emma AI to triage patients in a bid to reduce queues, improve patient satisfaction and save money
The Mirror
The Mirror🏁 first to report1 days ago
Patients in Yorkshire say doctors' AI receptionist can't understand their accent
An AI system called EMMA is being used to cut phone waiting times for the NHS and patients - but some say their Yorkshire accents are not being understood.