Morrisons introduces AI trolleys but shoppers have major criticism over move

Morrisons has launched a UK-first trial of AI-powered Caper Cart smart shopping trolleys, but the move has sparked debate among shoppers and alleged staff members who question the move

New trolleys are being trialled this week, and it could make the shopping experience much quicker and more convenient for customers.

Morrisons is trialling new trolleys in a UK first, and it could make shopping quicker and more convenient.

Major change sees new shopping experience introduced at a Morrisons store

NewsUK NewsMorrisonsThe trolley's touchscreen displays a running basket totalAmy Fenton Senior reporter and Tom Burnett Content Editor20:14, 28 Jul 2026Updated 20:14, 28 Jul 2026Artificial intelligence - or AI - is appearing in more and more places. But you might not have expected it in your shopping trolley.‌However,