Amazon’s New Terms of Service Bar Customers From Filing Class-Action Lawsuits

If you have a dispute with the e-commerce giant, you’ll have to hash it out through an individual claim with a third-party arbitrator.

On Friday, Amazon customers received an email alerting them to an update to the site's terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver. Amazon framed this as a "fast and efficient" way to resolve issues, but it notably

Brian Niccol said Starbucks’ quality and customer service is worth the cost of a $6 or $7 latte.

Amazon reinstates binding arbitration, bars class-action lawsuits  Reuters