Why the best AI strategies combine prediction and reasoning

Over the past two years, I’ve had hundreds of conversations about AI with regulators, financial institutions, engineers, executives, and skeptics. What keeps coming up is how much confusion there is about AI. Everyone talks about AI as though it’s a single technology moving in a single direction, but the reality is much more nuanced. AI is the convergence of two fundamentally different systems: one designed to predict and one designed to reason. Companies that understand that distinction and…