Why Cash still rules in a Digital Economy: Understanding the gap between technological progress and everyday financial behaviour

Over the past decade, Ghana has made significant progress in digital finance. Mobile money usage has expanded rapidly, with transaction values rising from GH¢447.4 billion in February 2026 to GH¢493.2 billion in April 2026, according to the Bank of Ghana Payment Systems Statistics. Consumers can now complete payments with just a few taps on their phones through platforms provided by fintech companies, while many banks have introduced mobile banking applications to facilitate seamless and…