The Conversation
International · 4 hrs ago
What Pennsylvania’s AI chatbot lawsuit teaches us about the psychology behind medical trust
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What Pennsylvania’s AI chatbot lawsuit teaches us about the psychology behind medical trust
Pennsylvania Gov. Josh Shapiro is suing Character.AI to stop its chatbot from posing as doctors. Gilbert Carrasquillo/GC Images via Getty Images
In May 2026, Pennsylvania Gov. Josh Shapiro’s administration filed suit against Character Technologies Inc., the company behind the popular chatbot platform Character.AI. A state investigation found that a chatbot character named “Emilie” claimed to have a medical degree, seven years of practice and a Pennsylvania medical license – and was providing use
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