Welsh Water caused leak outside man's home, then said it was his responsibility to fix it

Welsh Water has since apologised for the situation05:46, 15 Aug 2026Welsh Water admitted causing a leak outside a man’s home before telling him it was his responsibility to fix it. Nigel Fullick from Bryncoch said contractors for the company first visited an area outside his bungalow in July to fix a leak, which was successfully completed.‌However in doing so the 64-year-old said the workers acknowledged that they had created a new leak, causing water to flow directly down his path.‌The company later informed Nigel that the leak was not their problem, and sent him a letter stating that he would need to “investigate and repair” the issue himself.‌Nigel - who has knee and heart issues - said workers also left the ground uneven, which resulted in him suffering a fall. “They’ve made my life a