Business Insider
US · 2 hrs ago
✦ 72◉ Centre
Walmart's online grocery delivery boom is stretching store workers
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Quality 72/100
Partisan intensity 45/100
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◉ Centre ✓ Fair headline
Walmart's rapid expansion of online grocery delivery, fulfilled primarily through local stores, is placing significant strain on store workers who must pick hundreds of items per shift, with tensions rising over operational changes.
Walmart's online grocery delivery boom is stretching store workers
Bloomberg/Getty Images
Walmart's online business is booming, with the bulk of sales fulfilled through local stores.
The job of picking items for these orders falls to store workers who may pull hundreds of items per shift.
When a relatively small picking rule change caused a big stir, it highlighted the tension for teams.
Walmart has a need for speed.
The retail giant has been growing its online business for years, fueled in large part by its ability to get groceries to customers in nearly eve
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