Universal Credit update for Halifax customers amid Lloyds move

NewsCost Of LivingUniversal CreditHalifax has updated customersRory Poulter07:08, 05 Sep 2026Halifax customers who get Universal Credit have been told that their benefit money will still arrive as normal as accounts begin moving under the Lloyds name. The update follows questions from customers after Lloyds Banking Group confirmed it is planning to phase out the Halifax brand across England, Wales and Northern Ireland, with branches and digital services gradually rebranded.‌Some people have been concerned that a switch in branding could interrupt payments they rely on each month. The concern was highlighted by one Halifax customer on X, who asked what would happen if the Universal Credit system only held their existing Halifax details.‌They wanted to know how the Department for Work and Pe