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International · 1 hrs ago
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The World Bank wants to change the way it manages complaints: the fixes that could make it better
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Quality 78/100
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◉ Centre ✓ Fair headline

The World Bank is considering reforms to its Inspection Panel, the independent complaint mechanism it established in 1994 to investigate claims that the organisation failed to comply with its own policies and harmed affected communities.

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The World Bank wants to change the way it manages complaints: the fixes that could make it better
The World Bank made history in 1994 by creating the Inspection Panel, the first independent accountability mechanism at any international organisation. Its function is to investigate complaints from communities who allege they were harmed because the bank failed to comply with its own policies and procedures. By establishing the three-member Inspection Panel, the World Bank showed support for a democratic vision of international governance based on the rule of law and the rights of individuals
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