The high cost of condescension: Why workplace feedback needs dignity upgrade, by Ruth Oji

Imagine this scenario: a senior manager publicly interrogates a junior employee about a minor reporting error. “Did you even think before submitting this?” he asked, voice dripping with contempt, as colleagues shifted uncomfortably in their seats. “What exactly goes through your mind when you do such sloppy work?” The employee, visibly shaken, mumbled an apology. The…