SurveyMonkey is betting AI can make surveys useful again

SurveyMonkey is getting one of its biggest revamps since its founding in 1999. Much of the upgrade, billed as Today’s SurveyMonkey, is designed to make it easier to use a range of AI tools to create and interpret surveys. But CEO Eric Johnson says the company, which promotes itself as “the world’s most popular survey platform,” remains as focused as ever on helping customers collect feedback from actual people. That comes as a growing number of startups offer AI tools for extracting consumer or…