‘Stranded’ before US university orientation, airlines to pay father, son Rs 1.6 lakh

6 min readNew DelhiJul 28, 2026 03:00 PM IST The complainant said that after reaching Delhi airport, IndiGo issued boarding passes to him and his son only till Istanbul and informed that their onward flight to Detroit was cancelled. (AI-generated image) The Chandigarh Consumer Disputes Redressal Commission has held IndiGo Airlines and Turkish Airlines jointly liable for deficiency in service after they allegedly failed to make proper alternate travel arrangements for a man and his son travelling from New Delhi to Detroit via Istanbul for the latter’s university orientation in the United States. President Pawanjit Singh and member B M Sharma directed the airlines to jointly refund Rs 1.10 lakh and pay Rs 50,000 as compensation after the man and his son were allegedly denied boarding without