‘Simply not good enough’ says Defra as South East Water customers face outage

A water company has been told to improve after thousands of customers faced supply issues once again.The Department for Environment, Food and Rural Affairs (Defra) said another disruption for South East Water (SEW) customers was “simply not good enough” as the firm urged them to only use water for “essential” purposes following the incident.A Defra spokesperson said: “This situation is simply not good enough.Bottled water stations will be open until 10pm, South East Water said (Gareth Fuller/PA) “South East Water needs to go further and faster to reduce leaks and follow their drought plans to ensure supplies are not disrupted in even the driest of weather.“Their new leadership must now deliver a step change in performance, where customers’ needs are prioritised and there is a stop to suppl