NewsCost Of LivingOctopus EnergyBuilt in partnership by Octopus’ tech team and Kraken18:03, 11 Jul 2026Octopus Energy’s new AI customer service assistant, Arlo, has received a stamp of approval from customers. Built in partnership by Octopus’ tech team and Kraken, Arlo helps answer straightforward customer emails, including questions about tariff renewals, payment dates and account details.‌During the three-month trial, Arlo handled around 8,000 emails a week – 4% of all customer emails…