NC cookie shop employees caught styling hair in kitchen: ‘Unacceptable’

Nation/WorldPublished: Jul. 23, 2026, 5:56 a.m.This 2021 file photo shows cookies at a Crumbl Cookies store in Valencia, California. (Photo by Albert L. Ortega/Getty Images)Getty ImagesBy Geoff Herbert | gherbert@syracuse.comTwo employees at a national cookie shop chain have gone viral after being caught on video styling hair.WCNC reports a customer said he witnessed a Crumbl Cookies employee doing a co-worker’s hair while both appeared to be on the clock in the kitchen. He filmed what he described as “hair play” while outside the store around 9:15 p.m. Friday in Charlotte, North Carolina.According to WBTV, a woman wearing a Crumbl shirt could be seeing pouring a hair product onto another woman’s head and then rubbing it in. At least two other employees also appeared to be inside the bakin