Mum denied £1,800 refund after ‘horrendous’ ordeal at UK holiday park

Karmen Paige was horrified when her three-year-old daughter found these soiled sheets under a bed at their holiday caravan (Picture: Supplied) When Karmen Paige booked a week-long stay at Haven’s Seashore Holiday Park in Yarmouth, she really needed a break. Her parents had both been diagnosed with cancer in the space of a year, and her dad had died on July 24, 2025. Pre-empting the pain of his first anniversary, she planned a holiday to get away from it all. It was expensive, £1,837 for seven nights, but the NHS worker from Essex was willing to spend it for quality time with her partner, Mark, and her two young kids. What she got was a nightmare. After checking in at the Norfolk site, Karmen was disappointed to find a pungent stench in their caravan. Sign up for all of the latest stories S