‘Meant for poor patients’: Developer to pay Rs 2.15 lakh for ‘undelivered’ blood bank app

3 min readNew DelhiJul 29, 2026 06:31 AM IST The complainant had approached the software developer to build an app for blood donation management. (Image generated using AI)Observing that a public welfare initiative aimed at saving human lives had been disrupted, a district consumer commission in Himachal Pradesh has held an app developer liable for gross deficiency in service and directed it to pay Rs 2.15 lakh to a charitable organisation after allegedly failing to deliver a fully functional mobile application for blood donation management. President Hemanshu Mishra and members Arti Sood and Narayan Thakur observed that the app developer disrupted a public welfare initiative aimed at saving human lives through organised donor management. “The opposite party (app developer) delayed the pro