McDonald's value menu isn't the only thing holding it back

Bloomberg/Getty Images This post originally appeared in the Business Insider Today newsletter. You can sign up for Business Insider's daily newsletter here. Some McDonald's customers told us they don't see value in the Golden Arches value menu. That's a top concern for CEO Chris Kempczinski, who said the chain botched the rollout of a new low-cost menu. The menu, featuring 10 items priced under $3 each, was launched as McDonald's simultaneously cut back on its digital discounts, upsetting…