Man on flight still ‘charged’ for international roaming, wins Rs 30,000 payout from BSNL

5 min readNew DelhiUpdated: Jul 28, 2026 09:01 PM IST The district consumer commission granted relief to a man challenging his mobile internet bill. (AI-generated Image)A Chhattisgarh consumer body held BSNL guilty of deficiency in service after it billed a subscriber over Rs 65,000 citing alleged use of international roaming data even as the complainant claimed to be on a flight from Thailand to India at the disputed time. The commission directed BSNL to issue a revised bill and adjust the security deposit amount. A bench of president Dakeshwar Prasad Sharma and members Nirupma Pradhan and Anil Kumar Agnihotri of the District Consumer Commission, Raipur, also directed BSNL to pay Rs 25,000 compensation and Rs 5,000 litigation costs.“The complainant stated that the flight departed on sched