Channel NewsAsia
AsiaPac · 3 hrs ago
✦ 78✓ Factual
Maid agency ordered to pay customer over false claim that helper could speak Mandarin
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Quality 78/100
Partisan intensity 15/100
ObjectivePartisan
Low partisan intensity — consistent with factual reporting✓ Fair headline
A magistrate ordered a maid agency to compensate a customer after the agency falsely claimed a helper could speak Mandarin, rejecting the agency's argument that the customer should have paid more for a better service package.
Maid agency ordered to pay customer over false claim that helper could speak Mandarin
The magistrate said it was no defence for the maid agency to say the customer should have chosen a pricier package as getting a maid who could speak well at that price was like "looking for a needle in a haystack".
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