Logging in Was Never Supposed to Be This Complicated

One afternoon earlier this month, I pulled up to the rec center and realized that I had a problem. It was not the three boisterous tweens in the back seat who were clamoring to be set loose in the basketball gym. It was my parking app. I had somehow gotten logged out of Passport Parking, which has become the only way to pay for a spot in much of my town, and it was demanding a four-digit PIN to let me back in. My first guess drew a warning message in red letters: “Invalid PIN. PIN cannot…