Lloyds Bank shares guidance over shopping offer available to mobile app users

NewsCost Of LivingLloyds BankThe bank offers a range of deals for customersNicholas Dawson07:30, 04 Sep 2026Lloyds Bank has issued updated guidance for customers about a shopping reward scheme. The update comes after concerns were raised about rewards being delayed in being credited to accounts.‌The bank offers a range of rewards to customers, depending on what type of account you have. Customers may qualify for these account bonuses if they are aged 18 and over and if they have the mobile app. One such extra perk Lloyds offers is cashback payments, available at certain retailers.‌Cashback problemsA customer contacted Lloyds over social media as their July cashback rewards which were due by the end of August "haven't been paid to my account". The frustrated person said they had also had th