KT makes telecom service easier in 20 languages

As South Korea’s foreign resident population continues to grow, KT Corp. is expanding support for overseas customers through multilingual AI services and dedicated stores designed to make telecom services more accessible. The telecom carrier held its fourth Customer Listening Forum on Wednesday in Seoul, inviting 14 foreign residents and naturalized citizens from 10 countries, including Vietnam, Indonesia, Russia, the Philippines and Mongolia, to gather feedback on challenges they face while usi