Kerala woman’s new doors show cracks, wood worker held liable, to pay Rs 65,000

4 min readNew DelhiUpdated: Jul 28, 2026 05:10 PM IST About a week after housewarming ceremony, cracks started appearing on the main entrance door. (AI-generated image)After cracks allegedly appeared in the newly installed wooden doors soon after the housewarming ceremony at a woman’s home, the Kollam Consumer Disputes Redressal Commission, Kerala, held a woodwork mill liable for deficiency in service and ordered it to replace the “defective” wooden doors besides paying her Rs 65,000. President S K Sreela and member Stanly Harold observed that the photographs produced by the complainant probabilise the allegation that the timber supplied was either of inferior quality or was not properly seasoned before manufacture.“The defects appeared soon after installation, and the failure of the oppos