Kerala man orders Rs 359 earbuds gets ‘wrong’ brand, wins Rs 8,359 payout

3 min readNew DelhiUpdated: Jul 29, 2026 10:19 AM IST The commission was hearing a complaint filed by a man who ordered the earbuds in April 2025 from a Gurugram-based online marketplace, Vle Bazaar. (AI-generated image)A Kerala consumer commission has found an online marketplace guilty of deficiency in service after a man was delivered BoAT earbuds instead of his choice of brand, WeCool, and ordered a Rs 8,359 payout. President D B Binu, along with members Ramachandran V and Sreevidhia T N, was hearing the complaint filed by one Santosh who ordered the earbuds in April 2025 from a Gurugram-based online marketplace, Vle Bazaar.“The intentional non-appearance of the opposite party (Vle Bazaar) and non-participation in the proceedings of the Commission even after receiving the notice sent fr