Hyderabad man wins Rs 9,949 payout after provider fails to restore internet service

4 min readNew DelhiUpdated: Jul 28, 2026 12:11 PM IST The Ranga Reddy District Consumer Commission held the service provider liable for unfair trade practice and ordered a refund with interest and litigation costs. (AI generated image)A Telangana District Consumer Commission recently found Reliance Jio Infocomm guilty of unfair trade practice after it allegedly collected fresh payment from a customer to reactivate his internet connection but never restored the service. The commission directed Jiofiber to refund Rs 4,949 and pay Rs 5,000 in litigation costs. The Ranga Reddy District Consumer Disputes Redressal Commission president Chitneni Latha Kumari and member Kathyayani Khandavilli noted that the opposite party did not produce any documentary evidence, such as email or WhatsApp communic