Hyderabad airport bags three ACI World recognitions for passenger experience

Hyderabad’s Rajiv Gandhi International Airport (RGIA) has received three recognitions from Airports Council International (ACI) World for its passenger experience, accessibility and service standards | Photo Credit: Special Arrangement Hyderabad’s Rajiv Gandhi International Airport (RGIA) has received three recognitions from Airports Council International (ACI) World for its passenger experience, accessibility and service standards.The airport was awarded ACI Airport Customer Experience Accreditation Level 5, the highest level under ACI World’s customer experience framework. The accreditation recognises airports that have integrated customer experience into their strategy, organisational culture, operations, innovation and engagement with stakeholders.Hyderabad airport also received ACI Ac