How naming shared values is an effective approach to leading through a crisis

Leading always requires listening and understanding the goals and values of the people in your organization. If your organization is in crisis — when the majority of stakeholders perceive a significant risk of severe harm to the organization — listening is indispensable, and your values are your lifeline. In my recent article “Rebuilding with values-based governance,” I describe using values as the foundation of governance and decision-making. I draw on analysis and reflection from leading my…