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The Verge
The Verge
US · 2 hrs ago
75← Left
How companies weaponize the terms of service against you
75Credibility
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Credibility 75/100
Partisan intensity 65/100
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← Left ✓ Fair headline

The Verge interviews Brendan Ballou, author of 'When Companies Run the Courts', about the prevalence of forced arbitration clauses hidden in corporate terms of service and their impact on consumers.

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How companies weaponize the terms of service against you
Today, I’m talking with Brendan Ballou, founder of the Public Integrity Project and author of a new book, called When Companies Run the Courts, about the rise of forced arbitration. Brendan’s actually been on the show before — his previous book, Plunder, was about private equity taking over huge swaths of American life, and that conversation is among our most popular episodes. Forced arbitration is similarly everywhere in modern life. Deep in every single terms of service for almost any product
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