HDFC Bank ordered to pay Rs 2.2 lakh to cyber fraud victim

4 min readChandigarhJul 26, 2026 11:57 AM IST The commission found the bank deficient in service for not releasing the money despite the complainant reporting the fraud, completing the required formalities, and repeatedly approaching the bank. (Representational image) Finding that a senior citizen reported a cyber fraud promptly, but was still “harassed”, the District Consumer Disputes Redressal Commission of Chandigarh has directed HDFC Bank to release his frozen amount of Rs 2 lakh and pay him Rs 20,000 as compensation and litigation expenses. The commission found the bank deficient in service for not releasing the money despite the complainant reporting the fraud, completing the required formalities, and repeatedly approaching the bank. The order was pronounced on June 9.Passing the ord