Gen Z uses AI every day. They trust it less every week

Earlier this year, we showed two of our interns, both bright young people in their twenties, an early build of an AI-generated presenter we were developing for training content. I expected them to take to her instantly. These are young people who grew up on social media and inside video games, people who had never known a world without smartphones and YouTube. They were the archetypal digital natives. If anyone would be comfortable with an AI avatar, surely it was them. I was wrong. To put it…