Employers everywhere are using AI – but business schools aren’t preparing students for the shift

Just knowing how to use AI isn't enough to prepare students for entry-level positions. J Studios/DigitalVision/Getty Images Artificial Intelligence has become part of routine business operations, as employers across most industries use AI for tasks ranging from drafting emails to answering customers’ calls. We are business professors at Drexel University who have spent the past year examining how AI is changing both the workplace and higher education. Much of the conversation in business…