The Independent
UK · 33 mins ago
Car sales manager sacked after standing up to rude customer wins £21,000
A car sales manager has won £21,000 after he was harshly sacked for standing up to a rude customer who harassed his team.Taryl Spinks and his team had been 'harassed and abused' by an 'aggressive, abusive, and intimidating' customer but when he stood up to him, he was fired, a tribunal heard.Mr Spinks told the customer to stop repeatedly ringing the dealership and only contact them through emails.The emails continued for 12 days, and when Mr Spinks said 'it is your character to stir everything up and make everything a mess' he was 'thrown to the wolves' and sacked.Now, at an employment tribunal in Bristol, he has won a case of wrongful and unfair dismissal.Mr Spinks started working at Snows Toyota in Paignton, Devon, in October 2009 and he was promoted to an Aftersales Manager in September
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