BT confirms £30 charge for BT, EE, Plusnet customers with millions warned

NewsMidlands NewsYour MoneyBlow for BT, EE, Plusnet customers11:58, 31 Jul 2026BT is bringing back a £20 to £30 rule for BT, Plusnet and EE customers. BT is bringing back a £30 ‘set up fee’ for customers in a Cost of Living blow.‌BT Group is reintroducing a £30 fee for new BT and EE broadband customers and a £20 fee for those joining Plusnet. Ernest Doku, Uswitch’s broadband expert, said the move was “badly judged”.‌“At a time where there is continued focus on the cost of living, there should not be a price of entry to saving money on your broadband,” he said. “New customers joining BT, EE and Plusnet are locked in for two years, and two years of bills is more than enough time to recover any upfront costs.”‌READ MORE John Healey 25% pension tax-free rule update ahead of autumn announcement