British Gas pays household £38,000 by mistake

NewsMidlands NewsBritish GasGlaring gaffe07:16, 22 Aug 2026British Gas pays household £38,000 by mistakeBritish Gas has paid a UK household £38,000 by mistake. The glaring gaffe has been recalled by a customers writing into a national newspaper's consumer affairs and advice section, as they seek help.‌Writing into the Guardian newspaper, a bill payer said: "I receive quarterly feed-in tariff (Fit) payments for energy exported by my solar panels.‌"In May, I submitted a claim for £300, based on my meter reading, and I received an email stating that I was due £38,611.59. This sum was paid the next day and remained there for more than seven weeks.‌READ MORE Two million people aged over 65 face letter from HMRC"Despite me ringing and writing constantly, there seemed to be no procedure for recla