Brand new car ‘breaks down’ twice, Chandigarh man wins over Rs 19 lakh payout

5 min readNew DelhiJul 27, 2026 01:21 PM IST The Chandigarh District Consumer Disputes Redressal Commission noted that the Windsor EV Essence Pro, bought for over Rs 19 lakh on July 23, 2025, broke down twice within four days of delivery. (AI-generated image)The Chandigarh District Consumer Disputes Redressal Commission has held Krishna Automobiles and JSW MG Motor India liable for deficiency in service after they allegedly sold a defective Windsor EV Essence Pro case that stalled twice within four days of delivery to a Chandigarh-based consumer in 2025. They were ordered to refund Rs 18.49 lakh, along with Rs 57,690 for accessories and Rs 50,000 towards mental agony and litigation costs. President Amrinder Singh Sidhu and B M Sharma (member) noted that neither the dealer nor the manufactu