Bank slips up while remitting New Zealand fee, student’s parents win Rs 37,000 relief

5 min readNew DelhiJul 29, 2026 07:30 AM IST The complainants said that despite repeated requests, the bank neither corrected the transaction nor refunded the additional amount debited from their account. (AI-generated image)A Canara Bank error while remitting New Zealand dollars (NZD) 40,002 towards a student’s education at the University of Canterbury in New Zealand left his parents paying Rs 22,019 more than they should have, prompting a consumer body in Punjab to order the bank to refund the excess amount with 6 per cent annual interest and pay Rs 15,000 as compensation for deficiency in service. President Jagdishwar Kumar Chopra and member Mandeep Kaur of the Amritsar District Consumer Disputes Redressal Commission were hearing a complaint filed by one Navbinder Kaur and Gurbir Singh