Amazon limits access to customer reviews for some users because it thinks they’re AI

As Amazon tries to keep AI crawlers off its website, human customers are becoming collateral damage. Since late last year, some Amazon shoppers have only been able to read a small number of customer reviews for each product. When this happens, the customer must file an email appeal to Amazon and wait several business days for a response. An Amazon spokesperson confirmed that the company is trying to restrict unauthorized data scraping on its site, but it’s also mistakenly flagging legitimate…