AI success depends on alignment

Whether an organization reaps the benefits of AI depends on the state of its data and how effectively the organization aligns information, priorities, and a definition of success across teams. When AI is grounded in accurate, complete, and governed data from a trusted system of record, it can deliver meaningful outcomes. But when data, processes, and objectives are not connected across functions, AI’s impact is limited, and teams risk relying on insights or actions that lack the context and…